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Operation Logistics, non-mgmt.

Heidelberg, South Africa

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Contract Type Permanent
Career Level Non-management
Functions Operations
Salary Range Competitive salary
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Why Operations? Overview

Why Operations?

We intelligently connect our teams globally enabling thinking beyond conventional boundaries. We share knowledge at an unfathomable pace, facilitate cross-functional collaboration and transform processes to create the world’s best operational network. Our work enables our experts to feel in control of their ability to explore New Categories, acquire fresh expertise and accelerate the rate at which they can deliver results.

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Why BAT?

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers - It's one of the many reasons we have been named as a Global Top Employer for the eighth consecutive year.

We believe that Leadership shouldn’t be confined to titles. It’s a mindset and through our leading Learning and Development programmes, you’ll continuously develop your skills and experience. With our unwavering support, you’ll work in cross functional teams connecting with industry leaders and expanding your professional network.

Join us at BAT, where purpose meets possibility, and your career story unfolds.

A Better Tomorrow

Building a Smokeless World is no small feat—it’s fueled by the collective efforts of talented individuals, each bringing their unique perspective. This is the most innovative chapter in BAT’s history, and you can help shape it.

Strategy and Purpose Brand and Innovation

Operation Logistics, non-mgmt.

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

ROLE PROFILE

GRADE: 32

JOB TITLE: Logistics Controller - Warehousing

EXTERNAL JOB TITLE: Logistics Controller - Warehousing

FUNCTION: Operations

SUB FUNCTION: Supply Chain

CITY & COUNTRY:  HDB, South Africa

ROLE SUMMARY

What are the key objectives and expectations from this role?  

  • The prime function of this role is to coordinate Customer order fulfilment and all warehouse related activities in the Depot.
  • To constantly challenge and review the Route Planning for the customers to ensure OTIF
  • The role is accountable for and manage Compliance at the depot for Secondary Supply Chain.
  • The Logistics Controller position is to ensure that all aspects of the Onsite Warehouse Logistics processes and systems as executed by the Logistics Service Provider (3PL) and BAT Logistics staff are compliant with internal controls and statutory requirements.
  • To act as a single point of contact regarding stock movements in the warehouse within BATSA.

Reports to

Sr. Logistics Planner

Number of direct reports

-

Core relationships

Internal

  • SA Supply Chain team
  • End Market Customers (GM’s etc)
  • Above market SNO team
  • Regional Service and Logistics Team
  • Regional NPI team
  • International Brand Group

External

  • Local government and regulatory bodies
  • Logistics service providers
  • Suppliers

Geographic scope 

[EM in SA]

Travel required

No

ACCOUNTABILITIES

1. Warehouse Management (Primary Focus)

  • Support daily warehouse operations including receiving, put away, picking, dispatch, and stock handling.
  • Verify warehouse documentation (GRNs, picking slips, dispatch notes).
  • Check orders in SAP and ensure bulk picks match customer requirements.
  • Print invoices, labels, and picking documents for daily operations.
  • Assist with stock counts (daily, weekly, month end) and report discrepancies.
  • Maintain accurate warehouse records in line with BAT best practices, SOX, and local regulations.
  • Ensure warehouse compliance with EHS, 5S, pest control, OHS Act, and security protocols.
  • Monitor returns, LOBs (Left on Board), and damaged or obsolete stock.

2. Inventory & Stock Control

  • Ensure all stock movements are captured correctly in SAP (IM & WM modules).
  • Support reconciliation of physical vs. system stock and escalate variances.
  • Assist in managing blocked stock, customer returns, and obsolete inventory.
  • Help resolve failed IDOCs and SAP transaction issues.

3. Secondary Supply Chain Support

  • Assist in managing 3PL warehouse and transport activities at the depot.
  • Stand-in DOA for Sr. Logistics Controller where not available
  • Support tracking and monitoring of supplier service levels (e.g., OTIF).
  • Maintain documentation required for customs, excise, and compliance.
  • Help monitor warehousing and transport costs and support cost saving initiatives.

5. Reporting & Administration

  • Prepare and submit daily, weekly, and monthly depot reports.
  • Maintain accurate records for EHS, compliance, warehouse activities, and stock.
  • Participate in local and national DDS meetings.
  • Support Business Continuity Plan (BCP) and Business Impact Analysis (BIA) updates.

6. Continuous Improvement & Customer Service

  • Promote a culture of root-cause analysis and continuous improvement.
  • Assist in depot projects aimed at reducing logistics costs or improving efficiency.
  • Maintain strong working relationships with 3PLs, auditors, government bodies, and internal functions.

EXPERIENCE, SKILLS, KNOWLEDGE

ESSENTIAL

Experience Required

Knowledge/Qualifications:

  • Matric / Grade 12 or 3 years plus experience in a Logistics/Material Planning/Warehouse management environment
  • Tertiary qualification in Logistics with 2-5 years’ experience
  • Local Materials Planning- Preferably Multiple markets
  • Knowledge of EH&S and Pest Management Principles
  • Good knowledge of relevant computer systems & programs (Excel, Word, PowerPoint,etc.)
  • Good level of SAP understanding (IM & Warehouse management module experience)
  • Good knowledge of Easy Clear
  • Knowledge of the statutory requirements regarding Excise and Customs

What we offer you?

  • We offer a market leading annual performance bonus (subject to eligibility)
  • Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
  • Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
  • You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
  • We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.

Apply Now

Values

At BAT, our values show us the way to bring our purpose to life. Serving as our compass, they navigate every aspect of our path towards A Better Tomorrow™ defining how we innovate, grow, and achieve success while setting high standards for individual achievement and collective progress. Rooted in integrity and collaboration, they empower us as pioneers of change in a world that never stands still ensuring we shape BAT's legacy with confidence and purpose.

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  • Truly inclusive
  • Do the right thing
  • Love for our consumer
  • Passion to win
  • Empowered through trust
  • Stronger together
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Take Control of Your Future with BAT

At BAT, we’re committed to more than just jobs, we’re dedicated to purposeful careers.

We believe that everyone has a place in our organisation. Whether you are seeking mentorship, diversifying your experience through international assignments or embracing innovative work methods, we’re here to propel your career aspirations and unleash your full potential.

We believe in you.
Join us at BAT, where purpose meets possibility, and your career story unfolds.

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“One of my job responsibilities is leading initiatives that develop new capabilities for our operations team. In our Nairobi factory, we’re devoted to closing gaps and reducing losses that might happen in manufacturing processes and improving operational results.”

Gabriel Owuor
PMD Manager, Kenya

Benefits

At our core, we understand your best work happens when you feel fully supported. Our meticulously
designed reward and benefits package are shaped to acknowledge your contributions and to magnify
your impact. As you grow, so do we.

Social Wellbeing

Wellbeing is better when it’s shared. Benefits that foster a sense of community and connection among employees. The more time we make to give back and share what it means to live well with the communities around us, the closer we’ll be to them. We encourage positive social interactions inside and outside BAT, enhance collaboration, and create a supportive work environment where employees feel valued and connected.

Emotional Wellbeing

Balancing work and life to help you recharge and stay resilient. Benefits and initiatives that are designed to bolster our employees' mental health. At BAT we're fostering a culture of to help our employees to better manage life’s pressures and build resilience, no matter what life throws your way.

Physical Wellbeing

Good health is the cornerstone that allows everything else in our lives to align. Benefits that support our employees' physical health, expand coverage where needed it and promote healthy lifestyles, reducing stress and boosting overall energy and productivity.

Financial Wellbeing

Peace of mind is priceless, but it shouldn’t cost the earth. Benefits and initiatives designed to assist you in achieving financial stability and security, empowering you to make well informed financial decisions, alleviate financial stress, and enhance your short and long-term prospects.

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