Admin & HR Support

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Purpose statement:

The role is responsible for delivering efficient reception and administrative support within the BAT SI Head Office, ensuring the workspace remains organised, clean, and operational. Key duties include managing meeting schedules, coordinating appointments, and supporting day‑to‑day office activities to maintain a smooth administrative environment. The position also oversees PO creation, collects supplier invoices, and collaborates with the Finance team to facilitate timely invoice settlement. Additionally, the role provides essential HR support across immigration processes, medical insurance administration, housing tenancy agreements, and coordination with HR vendors through COUPA and SAP systems.

Key Accountabilities:

• Provide comprehensive administrative and secretarial support, including managing the PABX system, appointments, meetings, travel arrangements, filing, correspondence, phone calls, visitors, and general office administration.
• Support procurement and financial administration by creating POs, ensuring goods receipting and supporting documentation are completed accurately and on time, while coordinating with internal stakeholders and suppliers.
• Coordinate travel, immigration, and visitor arrangements, including overseas visitors’ itineraries, visa and immigration processes, official travel requirements, and liaison with travel agents, hotels, and other relevant suppliers.
• Provide operational support for business meetings, events, and company activities, including key LEX, HR, and Energising & Winning culture initiatives, ensuring activities are well coordinated and delivered as planned.
• Coordinate employee-related administrative services, including medical insurance enrolments, renewals and claims, employee queries, housing and tenancy arrangements, while maintaining accurate records and ensuring confidentiality of sensitive information.
• Build and maintain effective relationships with internal and external stakeholders, uphold corporate and company standards, and demonstrate continuous personal development in line with company leadership initiatives.

Essential experience, Skills and Knowledge 

• Minimum Certificate or Diploma in Administration, Management, Regulations, Secretarial Studies, or a related discipline.
• Relevant experience in administration, management, regulations, personal assistant, or secretarial roles is preferred, with 2 years of experience being an added advantage.
• Strong time management, organisational, and prioritisation skills with the ability to manage multiple tasks effectively.
• Proficient in Microsoft Word and PowerPoint, with a good working knowledge of Excel.
• Familiarity with systems such as SAP and Coupa would be an added advantage.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.