Cyber Training & Awareness Manager

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

We are looking for an experienced Training & Awareness Lead to design, implement, and manage BAT’s Cyber Training & Awareness programme. This role is responsible for strengthening digital governance awareness and building the right cyber security behaviours and competencies across the organisation. This role is critical to strengthening BAT’s first line accountability by embedding cyber-aware behaviours across all employees and functions. The role will ensure structured delivery of core, persona-based, and activity-based training, alongside global awareness initiatives and campaigns to improve cyber resilience across BAT.

Your key responsibilities will include:

• Define and implement the global cyber training & awareness strategy aligned to IDT Digital Governance & Compliance priorities
• Define, manage, and implement the global Cyber Training & Awareness strategy and programme aligned to IDT Digital Governance & Compliance priorities.
• Design, deliver, and manage the full e-learning lifecycle for core, role-based, persona-based, and activity-based cyber training programmes across the organisation.
• Ensure all training content aligns with current cyber policies, standards, technical realities, and organisational capabilities.
• Drive training adoption, completion, and efficiency through structured tracking, reporting, insights, and addressing blocking issues via global, regional, and business collaborators.  
• Lead global cyber awareness campaigns, microlearning initiatives, and internal communications to embed secure behaviour across the organisation.
• Define, roll out, own, and manage the phishing simulation programme end-to-end to assess and improve user awareness and behaviour.
• Collaborate across Cyber, IT, HR, Communications, and business functions to drive continuous improvement in cyber awareness and user behaviour. Manage external vendors and budgets for cyber training and awareness activities.

What are we looking for?

• 8+ years in Cyber Security, Training & Awareness, or GRC-related roles, with experience in global organisation and large-scale change initiatives.
• Familiarity with cyber risk, compliance, and digital governance principles.
• Experience designing, delivering, and managing the lifecycle of enterprise-wide training, awareness, and e-learning programmes.
• Experience with cyber awareness platforms, phishing simulation tools, learning platforms (e.g., SuccessFactors), and e-learning tools.
• Experience with reporting, dashboards, and supervising training completion and effectiveness.
• Strong collaborator management across global and cross-functional teams, with excellent communication and influencing skills.  
• Strong programme management and delivery skills, with the ability to manage multiple initiatives and priorities simultaneously.
• Degree in Cybersecurity, Information Technology, or a related field, or equivalent experience, with relevant certifications (e.g., CISSP, CISM, CRISC). Ability to translate complex cyber concepts into simple, practical mentorship.  

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.