Process Lead

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Role Positioning and Objectives

At British American Tobacco Papua New Guinea, we believe in empowering our people to grow and succeed. As a Process Lead, you’ll be part of a dynamic team that values innovation, collaboration, and performance. We offer competitive compensation, comprehensive benefits, and opportunities for career development. Join us and make a real impact in a company that’s shaping the future of the industry.

Your key responsibilities will include:

• Lead daily end‑to‑end production operations while coaching and developing Module Leads and Operators to strengthen skills, improve performance, and build team capability.
• Drive impactful loss‑elimination initiatives by executing 90‑Day Plans, analysing performance data, and applying IWS tools to deliver strong improvements in OEE and downtime reduction.
• Champion Daily Management Systems (Centerline, Changeover, and Change Management) by ensuring standards, audits, and weekly health checks are consistently completed and continuously improved.
• Facilitate proactive root‑cause problem solving on the production floor, using Unified Problem‑Solving tools and maintaining high data accuracy within Line Event Data Systems (LEDS).
• Collaborate closely with cross‑functional teams to set priorities, streamline changeovers, support planned stops, and lead improvement projects that enhance operational performance.
• Identify development needs and create meaningful training materials (e.g., OPLs, work instructions, FMEA) to build capability and promote a strong continuous‑improvement culture across the team.

What are we looking for?

• Diploma or higher qualification in Mechanical or Electrical Engineering, with 5+ years of relevant experience in an FMCG or high‑speed manufacturing environment.
• Strong technical capability with the ability to achieve technical mastery of equipment and coach others to build the same level of proficiency.
• Proven advanced problem‑solving and analytical skills, with the ability to address issues using data-driven, fact‑based approaches.
• Excellent communication, collaboration, and coaching skills, with the ability to train teams and influence stakeholders effectively.
• Demonstrated initiative, adaptability, and accountability, with strong ownership of results and the drive to continuously improve personal and team capability.
• Proficient in Microsoft Word, Excel, and PowerPoint, with strong discipline in time management, follow‑through, and project execution.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.