GTR EU Logistics Operations Coordinator

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Purpose of the role is to provide operational support for GTR Europe Logistics Operations. The GTR business in Europe pivots around the central warehouse, finished goods come from various factories and from there they are shipped to GTR customers. All modes of transport (road, sea, air) are used for inbound and outbound. All finished goods are in the duty suspended regime; therefore customs and excise aspects is important. The successful applicant would be supporting the business processes and drumbeat by preparing reports using SAP and transport system data; doing SAP transactions; flag and address deviations from the standard process; checking inbound documents and transport/warehouse specifications; raising and coordinating on Incident tickets.

Your key responsibilities will include:

• Support and contribute to the logistics business process flow, drumbeat and adherence
• Inbounds. IBD report creation (inbounds tracker). Running SAP transaction code VL06I and preparation of the report (details and summary). Include updates on shipment whereabouts per OTM (road) and Sea freight portals, and communication/checks with transport control towers where required so that report is comprehensive and up-to-date daily in all aspects

• Outbounds. PGI report creation (outbound tracker). Running SAP transaction code VL06O and preparation of the report (details and summary). Detailed comparison with external 3PL Warehouse Management System (WMS in DHL JDA) report and internal outbound tracker. Flag any discrepancies and follow up with respective stakeholders
• Inventory control. Check inventory in terms of physical damages, returns, customs and track and trace (ATTP) compliance. Ensure stock is in proper status and actioned in timely manner, e.g. Quality Inspection
• Raise tickets (incidents) for the standard track and trace issues arising from the operations or the system
• Actively engage on the operational / tactical level with relevant stakeholders internally and externally. Presence at the relevant Daily Direction Setting drumbeats (DDS).
• Support other logistics processes, such as stock reconciliation, stock take etc

• Perform SAP transactions related to logistics processes working closely with 3PL and BAT team

• Create and execute inbound and outbound deliveries (IBD&OBD) in the purview (repack, destructions); amend auto-generated deliveries where required per process (customer outbounds and returns)
• Monitoring. Electronic Data Interchange (EDI) link between SAP and DHL system (JDA), technical monitoring of successful and failed system messages (esp. inbound and outbound), follow up actions accordingly
• Support logistics operation documentation and vendor specification
• Check inbound shipping documentation from BAT factories, suppliers and revert to factory or 3PL/transport there needed. Ensure all documentation coming is in line per process, notably customs and track-and-trace. Raise any issues for timely and proper resolutions
• Keep track of pre-alerts for incoming shipments, repository, and initial check. Raise any gaps or incompleteness with factory, transport, and 3PL’s
• Raise any missing documents or incomplete/wrong documents ideally before goods reach the warehouse. Escalate if/when needed
• Perform check of transport and warehouse specifications, services performed specification versus specifications for payment and rate cards. Monthly invoice sent by 3PL, checks details vs. our paperwork. This is initial check and preparation of overview for Logistics manager

What are we looking for?

Essential:

• Previous operational experience in operations or logistics in manufacturing, transport, or warehouse setting, and with standard operational procedures

• Ability to demonstrate understanding of the basic warehouse processes (must have, either through formal education or relevant experience)
• Effective communication with various stakeholders: operations on-site, as well as remotely
• Languages: English - clear speaking, solid writing
• Proficient in excel, example: vlookup, sumif, pivot tables
• Comfortable to work per structured processes (standard operating procedure) and drumbeat
• Organized, detailed, and results oriented

Preferred:

• Experience in warehouse operations environment
• Hands-on experience using SAP logistics execution modules is advantageous
• Languages: Polish – effectively communicate verbally and in writing in the business context

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.