BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!
The Employee Services Specialist supports accurate, timely and employee-focused HR service delivery across payroll, employee lifecycle administration, workforce cost planning and non-labor budget management. The role coordinates operational inputs, documentation, data checks and stakeholder follow-up to help deliver compliant and well-controlled Employee Services processes in Japan.
Working closely with the Employee Services Manager, HR Business Partners, Finance, Reward, Talent, Global Mobility, employees and external service providers, the role supports monthly payroll activities, onboarding and offboarding documentation, Total Employment Cost (TEC) planning and forecasting, budget tracking, employee queries and continuous process improvement.
Employee Services Manager
Number of Direct Reports:
Core Relationships:
Internal
- Employee Services Team
- HR Business Partners
- Finance, Reward and Talent Teams
- Global Mobility
- Employees and Line Managers
External
- Payroll, social insurance and tax providers
- Benefits and insurance providers
- HR systems and technology vendors
- Professional service providers
- Government and statutory bodies, as required
Onboarding, Offboarding, and Employee Lifecycle Support
Support the processing of employee lifecycle changes, including transfers, promotions, and other employment-related updates.
TEC Planning and Forecasting Support
Support the consolidation of workforce movement and cost assumptions from HRBPs, Reward, Talent, Global Mobility, and Finance teams.
Contribute to maintaining accurate employee, headcount, and cost data, improving TEC data quality, planning accuracy, and visibility.
Non-Personnel Budget and Cost Management
Experience, Skills, and Knowledge
Experience in HR Operations, Payroll Administration, HR Shared Services, HR Controlling, or a related field.
Understanding of payroll inputs, employee lifecycle administration, and the handling of confidential employee data. Knowledge of Japanese payroll, social insurance, and tax regulations is an advantage.
Strong Microsoft Excel skills and comfort working with HRIS, payroll, workflow, and financial planning systems.
Effective communication and stakeholder management skills, with the ability to collaborate with HR, Finance, employees, and external vendors.
Curious and improvement-oriented, able to identify risks, challenge unclear inputs, and propose better ways of working.
Experience in workforce planning, labor cost forecasting, TEC management, budgeting, or variance analysis.
Experience supporting onboarding and offboarding processes, benefits administration, audits, or HR system testing.
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
