Quality Management System Manager

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

What are the key objectives and expectations from this role?

Support the Global Quality team in developing and embedding an integrated Multi Category Quality Management System across all the functions by developing new procedures, publishing guidelines and managing control of the documentation. Manage Global Quality projects & initiatives portfolio and SharePoint & distribution list management.

Your key responsibilities will include:

• Manage the development, implementation and maintenance of the Multi category Global Quality Management System through documenting internal procedures and Quality standards for internal approval and distribution.
• Manage Global Quality distribution list and Quality SharePoint pages ensuring information is up to date and relevant, and communicate new and updated documents to the quality community ensuring version control is in place.
• Responsible for Quality documents control management for all categories, ensuring Quality standards are reviewed when due and document approval governance is adhered to.
• Prepare, organize and facilitate Global Quality events, meetings and workshops, including assisting with presentations, informing and ensuring participants attendance when required.
• Drive and support collaboration within and across teams, functions and end-markets/ factories to support the landing of new tools with minimal disruption and collaborate with partners at all levels to develop aligned plans & priorities and secure support necessary to assure project delivery.
• Manage the delivery of assigned projects to agreed time, quality and cost, estimate resources and participants needed, negotiate with functional managers for team members, initiate purchase orders, track project related costs, identify risks and ensure adequate mitigation or bring up when something can impact successful delivery.
• Produce timely and accurate reports to enable well informed business decisions.
• Establish and maintain effective working relationships with the Global Quality, R&D, Global SNO, Global and Regional Functional Experts and factories.

What are we looking for?

• Degree or equivalent in Applied Science, Industrial, Food Technology or Engineering management related fields.
• Quality Systems Auditor with good experience of planning, evaluating, auditing, and managing suppliers, third party contract manufacturers, and factories.
• Experience of working in FMCG Quality organization.
• Experience of building, setting, and revising Global Quality Standards/SOP's.
• Experience managing continuous improvement practices with the ability to manage complex issues, work independently and manage detail as validated by experience.

• Demonstrable ability to work across functions and projects effectively.
• Good knowledge of quality standards and processes.

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?
We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.